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Motorised Adjustable Desk – Ergonomic Design - White
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Motorised Adjustable Desk – Ergonomic Design - White
$231.95
Top Selling Massage Gun
6-Speed Deep Tissue Massage Gun - Classic White
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The True Balance
Frequently Asked Questions
Where is The True Balance located?
We’re proudly based in sunny Sydney, Australia ☀️
Our wellness space is all about helping locals relax, recover, and recharge with quality massage and wellness products.
How long will my order take to arrive?
All orders are shipped with Australia Post.
Once your order has been dispatched, you’ll receive a tracking link — you can track your order within 24 hours of placing it.
Delivery times vary depending on your location, but most orders arrive within 3–8 business days.
Do you offer a warranty on massage chairs?
Yes! All of our massage chairs come with a 3-year warranty for your peace of mind.
If you experience any issues, simply contact our support team and we’ll help organise a repair, replacement, or solution as quickly as possible.
How do I contact customer support?
You can reach our friendly Sydney team anytime via email or phone.
We’re here to answer questions, assist with tracking, or help with product support.
Can I return or exchange my order?
If your product arrives damaged or faulty, please get in touch within 7 days of receiving your order and include photos of the issue.
We’ll sort it out quickly with a replacement or refund.
Are your products in stock and ready to ship?
Yes — everything listed on our website is in stock and ready to ship from our Sydney location so you can start enjoying your wellness journey sooner!